PLEASE TAKE A MOMENT AND READ:
All completed orders will be processed. After you've placed and paid an order we will not refund or cancel items from your order. Shipping costs are not negotiable or will be refunded because you placed more than one order at the same time. IF there's a question popping up while browsing the store ask us BEFORE you place your order!
For all countries (domestic, EU and International destinations) Deutsche Post / DHL is our carrier of choice. They offer fair shipping costs and fairly quick delivery, no matter where you're located on the planet. Your order will be trackable within the System and handed over to you personally. We do ship fast, usually within 24h. You will be notified via Email once a package left the House.
We try to handle the order transaction as smoothly as possible, the only thing we do ask for is: PLEASE provide a VALID shipping address. We trust you know best where to send your order to. Make sure a delivery is possible for your local mailman, so the package doesn't get send back to us. If a package should be returned to us because of a invalid shipping address or because you didn't pick up your stuff at your local postoffice, we will not pay the shipping costs to send it out again. You will. Also, if there should be fees to pay for the return to us, like international retour or customs, we will ask you to cover the costs. So:
Let's please avoid the hassle and get your info right!
We are obligated to accept returns but we'd prefer you double-check before you place a order if you're really into what you've clicked on.
If there should be a problem with an item you received, please do get in touch and we'll work it out - promise!
All sale items and bundles cannot be returned unless otherwise required by local laws.
THANKS FOR READING!